Tissot Boutique Watch Technician Collins St; Generous employee discount across all Swatch Group brands
Tissot Boutique Watch Technician | Collins St - Swatch Group
Tissot Boutique Watch Technician | Collins St
Since 1853, Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses sustainable solar energy and connected technology that guarantees privacy. It confirms our long-held reputation as innovators by tradition.
Our passion for sport is unrivalled and our timing systems are tried, tested and trusted by a range of professional sports and athletes. In basketball the NBA and FIBA, in cycling the Tour de France, Giro d’Italia and La Vuelta and in motorsports MotoGPTM are just some of the names that rely on Tissot as their Official Timekeeper. We provide innovative and traditional watches for our customers who appreciate our commitment to quality, authenticity, and excellence.
Provide first level of technical assistance to clients
Registration of services, clearly identifying service needs
Facilitate pre-authorization & watch imagery
Refer to catalogues, directories, or databases to answer client queries
Collaborate with the service centre for coordination of services
Conduct Warranty interventions (Such as battery exchanges, repair on bracelets etc.)
Case cleaning utilising an ultrasonic
assembly of mechanical and quartz movements
Conduct quality control checks for watches returned from the service centre
Maintenance of tools and equipment
Daily reconciliation and reporting of CS activities
Receipt and registration of incoming parcels
Be able to sell watches at times when needed
Demonstrate complete knowledge of all product lines
Understand watch technology; watch movements, calibres by model, “how they work” and relate knowledge to clients as needed
Technical aptitude with ability to follow technical instructions and guides
Dexterity and ability to work with tools
Collaborating with the team to exchange ideas and initiatives
Time and priority management skills
Compliant with operating procedures and protocol
Ability to judge the costs and benefits of a possible action
Decisive, firm, courteous, customer oriented, can handle stress
A work ethic that understands the importance of going above and beyond to satisfy the client and exceed their expectations
Providing personalised service; knowledge of providing special services to clients based on their needs
Generous employee discount across all Swatch Group brands
Employee referral program with the opportunity to earn a cash reward
Access to our Employee Assistance Program
Novated leasing opportunities for electric vehicles
Extensive professional Learning and Development program
Opportunity to earn incentives on top of your base salary
The Swatch Group (Australia) PTY. LTD.40 River BoulevardLevel 3Richmond, Victoria 3121
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