OMEGA Client Advisor Collins Street Boutique; Two roles: permanent and maternity cover
OMEGA Client Advisor | Collins St - Swatch Group
OMEGA Client Advisor | Collins St
Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage, but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.
We have two opportunities currently available at our Collins Street Boutique
Permanent Full Time Client Advisor
Full Time Client Advisor - Maximum Term Maternity Cover
As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.
Support Boutique Management and wider team in achieving sales targets
Ensure highest level of service standards at all times using the OMEGA sales ceremony
Assist in developing and maintaining the client and VIP database
Perform daily security stock counts
Be responsible for organisation, refill, and storage of back up stock, visual merchandising material, product packaging, instruction booklets and warranties
Develop own comprehensive OMEGA brand and product knowledge
Assist in ensuring the boutique is kept clean and maintained
Actively participate in training sessions and keeping up to date with E-learning modules
Minimum 2 years retail or hospitality experience in the luxury sector preferred
Highly developed and proven customer service and client relationship skills
Excellent oral and written communication skills
Luxury watch industry knowledge and experience an advantage
Generous employee discount across all Swatch Group brands
Employee referral program with the opportunity to earn a cash reward
Access to our Employee Assistance Program
Novated leasing opportunities for electric vehicles
Extensive professional Learning and Development program
Opportunity to earn incentives on top of your base salary
Click APPLY to submit your application.
The Swatch Group (Australia) PTY. LTD. 40 River Boulevard Level 3 Richmond, Victoria 3121