Assistant Boutique Manager – Blancpain, Bangkok, leads luxury boutique team and elevates sales; 5+ years luxury retail experience required

Assistant Boutique Manager – Blancpain, Bangkok, leads luxury boutique team and elevates sales; 5+ years luxury retail experience required

Assistant Boutique Manager – Blancpain - Swatch Group

Assistant Boutique Manager – Blancpain

· Lead, motivate, and support the boutique team to deliver exceptional customer service and sales performance.

· Supervise daily boutique operations including POS transactions, cash handling, and sales administration.

· Responsible for achieving monthly sales targets and maximizing boutique performance.

· Prepare and submit sales reports, stock reports, expense claims, and other operational documents accurately and on time.

· Monitor inventory levels, conduct stock audits, and ensure proper handling and security of all products.

· Manage customer reservations, waiting lists, and after-sales service coordination professionally.

· Support staff training and coaching programs on product knowledge, selling techniques, and customer experience.

· Ensure all team members maintain excellent grooming, discipline, and professionalism.

· Ensure boutique maintains a clean, elegant, and luxury environment aligned with brand standards.

· Build strong customer relationships, handle complaints effectively, and support CRM activities, events, and in-store promotions.

· Bachelor’s degree or higher in Business Administration, Marketing or related fields.

· Minimum 5 years of experience in luxury retail sales, with at least 1–2 years in a supervisory or Assistant Boutique Manager role.

· Excellent customer service mindset with strong interpersonal and communication skills.

· Good command of English, proficiency in Mandarin or other languages would be an advantage.

· Ability to analyze sales performance and support business development initiatives.

· Well-organized, detail-oriented, and able to work under pressure.

· Proficient in Microsoft Office and retail

The Swatch Group Trading (Thailand) Limited 4th Floor, M. Thai Tower, All Seasons Place 87 Wireless Road Pathumwan District TH-Bangkok 10330

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