PostFinance strengthens customer trust
Customer trust strengthens PostFinance | PostFinance
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foreign exchange Liquidity Liquidity Manage liquidity Invest liquidity Invoices Invoices Send invoices Receive invoices QR-bill Digitize debt collection Payment collection Payment collection Payment collection with PostFinance Checkout in your online shop Payment collection in store PostFinance payment method Insurance Insurance Insurance company founders Financing Financing Corporate financing Bridge temporary shortfalls Quick access Become a business customer Current information Advice for business customers
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Sport Society Culture Education Economy
Your career opportunities Start your career – during or after your studies The launchpad for your career
In the first six months of 2026, PostFinance generated profit as per the accounting rules for banks of 103 million francs. Despite difficult ongoing economic conditions, volatile markets and structural challenges in the continuing zero interest rate environment, PostFinance further increased its operating earning power. Customer assets rose by 3.7 billion francs to 117.5 billion francs, Growth in non-interest investment products was particularly encouraging, with volumes increasing by 2.1 billion francs. Consistent customer centricity, diversification of income and strict cost discipline are strengthening PostFinance’s resilience.
The key points at a glance
Profit of 103 million francs in the first six months of 2026
Customer assets rise to 117.5 billion francs (up CHF 3.7 bn since the end of 2025)
Non-interest-related customer assets grow by 9 percent to 25.3 billion francs
Inflow of new money into investment products doubles to 0.5 billion francs
Higher income from non-interest-related business contributes to diversification of the earnings base
Operating expenses fall by 11 million francs
Zero interest rate environment and growing regulatory requirements remain challenging
PostFinance bolsters Swiss Post’s overall result, which is higher than the prior-year period in an environment that remains challenging
As Switzerland’s leading provider of payment transactions, PostFinance is consistently developing its business model in line with changing customer needs. The positive performance in the first half of the year shows that the strategy is working: customer assets are growing, use of investment and retirement planning solutions is on the rise, and the diversification of the earnings base is progressing well.
“Our customers’ trust is our greatest asset. Whether in e-asset management for retirement planning, fractional trading or payment transactions: growing customer assets and high rates of use of our services show that we’re increasingly better at understanding the needs of our customers and translating them into concrete solutions. It means we’re making significant progress in implementing our strategy and gradually strengthening PostFinance’s resilience,” says PostFinance CEO Beat Röthlisberger.
Customer trust and investment business continue to grow
Customer assets rose by 3.7 billion francs to 117.5 billion francs compared to the end of 2025. Investment business performance was particularly dynamic, with non-interest-related customer assets rising by 2.1 billion francs to 25.3 billion francs. Inflows of new money doubled year-on-year to 0.5 billion francs. Digital investment solutions such as e-asset management, winner of an award from business magazine “Bilanz”, e-trading and retirement planning services were used more extensively by customers.
The interest differential business remains the most important source of income for PostFinance. Net interest income in the first half of the year was 285 million francs, down 34 million francs year-on-year. In the previous year, a one-off changeover effect amounting to 37 million francs contributed to this result. Adjusted for this effect, net interest income saw a slight increase. At the same time, PostFinance increased its income from non-interest-related business. Overall, commission business and services and trading portfolio assets were up 7 million francs year-on-year. Growth was driven in particular by the investment business, e-trading and more extensive use of the PostFinance Debit Card.
Cost discipline contributes to solid result
Operating expenses were reduced by 11 million francs year-on-year, indicating that ongoing organizational development and th