Eraneos study finds Europe-wide AI investment underperformance; 75% see no real business benefit.
Eraneos study finds Europe-wide AI investment underperformance; 75% see no real business benefit. People & AI: Three in four European organizations are not benefiting from their AI investments Eraneos’ new People & AI Study 2026 shows that AI has arrived in daily work across European organizations and moved well beyond the pilot phase. AI already touches an average of 39% of daily workflows, and 92% of respondents say their work would be disrupted if AI tools were removed. Yet 75% of organizations do not see real business benefit from their AI investments. The reason is not the technology itself, but the conditions around it: governance, accountability and capability development that put people at the center of how AI is adopted and used. ...